Qualsafe Level 2 Award in Principles of Risk Assessment (RQF)

Michelle at First Hand Training has consistently delivered high-quality, engaging training for our teams. Most recently, she trained 25 of our staff in asbestos awareness and was more than accommodating, arranging an early 7am start to fit around our operational needs. The training was clear, practical, and relevant to real working environments, and Michelle’s knowledge and delivery kept everyone engaged throughout. Her flexibility, professionalism, and understanding of the construction and property sector make First Hand Training a provider we trust and would confidently recommend.

We have worked with Michelle for over 10 years and have always found her a pleasure to work with. She is approachable, professional, and reliable, and we have complete confidence in her ability to deliver a wide range of training.

We have worked with First Hand Training Solutions for over 10years and would highly recommend their services. The instructors are highly knowledgeable and engaged, making the content both informative and enjoyable. The hands-on approach allows our members of staff to practice new skills in a supportive environment.  The staff members leave the training feeling fully equipped to apply what they’ve learnt, being able to hold the training sessions on site ensures it’s a comfortable setting when attending the courses. Anyone looking to enhance their skills and knowledge would benefit from using First Hand Training solutions as a service provider.

Michelle has been delivering  a range of training courses to our staff across all of our Divisions for some 10+ years, always to the same high quality, and consistent standard.  Over the years, Michelle has developed great working relationships with both our HR and Training team, and with the delegates who attend her training. She is always our first point of call!

It’s so wonderful to have found a trainer that we have such confidence in. Michelle delivers the perfect combination of relaxed but engaging sessions, that ensure participants feel comfortable whilst learning. At Giroscope we work with people who are often overcoming past negative experiences of education and are very anxious to even step into a training situation. Michelle is so knowledgeable that she effortlessly and sensitively adapts the content to ensure it is accessible for all participants, creating a positive and supportive learning environment.