Freelance Support & Training

I am a highly experienced and skilled Trainer, Assessor and Internal Quality Assurer, who are available to offer freelance consultancy, training, assessment and internal assurance services on an ad hoc basis. I have experience of working with a number of different awarding bodies and Organisations including Football and Rugby Clubs Nationwide, Sporting Organisations and Training Providers. I am  experienced in different levels of QCF qualifications from level one up to level 3, am a lead IQA for BTEC and cover a wide range of topics. I have a clear understanding of the processes involved in assessment and verification; and consider myself a flexible and adaptable professional and who is friendly, approachable and constructive. I am able to work remotely or on site and will also be available to take part in External Quality Assurance visits if required.

I provide support and guidance via bespoke planning and development to meet the company’s individual requirements.

We can arrange activities which lead to best practice in assessment, training and IQA, help to identify areas of development and plan, organise and facilitate standardisation, and ongoing support. Where required I can organise, facilitate and help to host External Quality Assurance visits, working alongside your teams to build supportive working relationships which in turn can help to avoid possible issues or concerns.

I aim to meet the needs of the organisation I am working with by meeting the specific requirements of your company, and contributing to improving the overall quality of IQA procedures and practices and improving the learning experience for candidates.

Please feel free to contact me to discuss your requirements further, I will be happy to help.

Look what they say about us…

We have now held two First Aid courses on site run by Michelle, Level 2 and Level 3. Each course was delivered with a huge amount of support and encouragement. The whole group have commented since on how enjoyable the day was and that they would like to attend more courses! We fully recommend Michelle at First Hand Training and look forward to using them more in the near future.

Nicola Hearfield, Transwaste Recycling & Aggregates Ltd, East Yorkshrie

Being able to have the course presented in the work place was a huge benefit to Princes Quay Shopping Centre. Michelle ensured everyone had the opportunity to ask questions and discuss in an open forum which made the course enjoyable.

We have been most impressed with the professionalism and flexibility that First Hand Training Solutions have shown since starting to deliver first aid training for our staff and clients. Evaluation back from participants & organisations has been very positive and we would be happy to recommend this company to other organisations who may be looking for similar training.

Dave Blount, FSSG

We have used First Hand Training Solutions for our first aid training provision in care homes within our group. The feedback was 100% positive. All attendees said that it was interesting, informative and delivered in a way that made it enjoyable to take part.

Gaynor Saunders  - Managing Director – Denestar Limited

The training was well received and Michelle was excellent; We will now be using First Hand for all the relevant training requirements.

Kirsti Belton, Burgess Pet Care

Michelle has worked with Club Doncaster Foundation as Internal Verifier for five years.  Her knowledge and experience has been invaluable in supporting the  courses we offer from Entry Level to Level 3.  Michelle has worked with us on a variety of qualifications ranging from BTECs in Sport  to Functional Skills.  Her professionalism in relationships with awarding bodies and developmental role with staff has helped us achieve outstanding results.  Michelle’s flexibility and willingness to ‘go the extra mile’ continue to be of great benefit to our organisation.  Club Doncaster Foundation would have no hesitation in endorsing Michelle’s expertise.

Adi Turnpenny, Club Doncaster Foundation

1st Hand Training Solutions provide the internal quality assurance for our level 2 and level 3 BTEC Sport programmes here at Barnsley FC’s Community Trust. The service we get is of a high quality – Michelle collects and delivers the work within a clearly set time frame at a very reasonable price. This is supported with feedback which is timely, supportive and constructive to all tutors.

Joe Howson, Barnsley Community Trust

We have worked with Michelle in various ways over the last year and with her delivering a number of courses for our employees and partners, she demonstrates a high level of professionalism and attention to detail. It is hard to find someone that makes 1st Aid and Health and Safety fun and she does this with ease and flexibility. We look forward to developing our partnership further in the future.

James Moore, First Steps Training

1st Hand Training Solutions are able to offer training, bespoke to the needs of your setting.  I would recommend this company as a First Aid Training Provider.  It will be our first port of call for future First Aid training.

Mrs. Hird, Headteacher

Michelle has proved to have excellent verbal and written communication skills with her tremendous experience and knowledge enabling her to be very dependable and adaptable. I would recommend Michelle to any reputable employer without hesitation as I believe she would be a great asset to any company who require any of her Training Services.

Kevin Lightfoot, First Aid Trainer